All of our jewellery is hand manufactured using high quality Sterling Silver, Gold and Brass. All plated jewellery has a base of sterling silver.
We cannot take responsibility for jewellery that has been damaged due to neglect (eg. misshapen earrings or rings, broken chains). We will however gladly repair/replace items that have broken due to a manufacturing fault (eg. broken solder seams, weak chains). With regards to items getting damaged while being shipped, we take extreme care when packaging our online orders so this should not happen, if it is damaged when you receive it please let us know. If you are not based in Cape Town and need an item repaired you will be held liable for all courier costs.
*Cost of replacement of a chain varies from R80 to R250*